Refund Policy
Refund Policy for Tourist Lodge
Last Updated: 01/08/2023
At Tourist Lodge, we value your patronage and strive to provide you with an exceptional stay experience. We understand that plans can change, and sometimes cancellations are necessary. To ensure transparency and clear communication regarding our refund policy, please review the following terms and conditions:
1. Cancellation Policy:
Flexible Rate: For reservations made under the flexible rate, cancellations can be made up to [2] days prior to your scheduled arrival date without incurring any charges. Cancellations made after this time frame may be subject to a cancellation fee equivalent to [50]% of the total reservation cost.
Non-Refundable Rate: Reservations made at a non-refundable rate are not eligible for refunds, regardless of the cancellation date.
2. No-Show Policy:
In the event of a no-show (if you do not check in on the scheduled arrival date), the total cost of the reservation, including taxes and fees, will be charged to the credit card used to make the booking.
3. Early Check-Out Policy:
If you decide to check out before your scheduled departure date, you may be charged for the full duration of your originally booked stay.
4. Modification Policy:
Changes to your reservation dates, room type, or other preferences are subject to availability and may result in rate adjustments. Please contact our reservations team to inquire about modification options.
5. Special Circumstances:
In exceptional cases, such as natural disasters, government-mandated travel restrictions, or other circumstances beyond your control, we will work with you to accommodate your needs. Please contact us directly to discuss these situations.
6. Refund Process:
Refunds, if applicable, will be processed to the original payment method used during the booking.
Processing times may vary depending on your financial institution.
7. Contact Information:
For cancellations, modifications, or inquiries related to our refund policy, please contact our reservations team at [email protected].
8. Disclaimer:
Tourist Lodge reserves the right to amend this refund policy at any time without prior notice. The terms and conditions in place at the time of booking will apply to your reservation.
By making a reservation at Tourist Lodge, you acknowledge and agree to the terms and conditions outlined in this refund policy.
We appreciate your understanding and cooperation. If you have any questions or require further clarification, please do not hesitate to contact us.
Thank you for choosing Tourist Lodge for your accommodation needs.
Sincerely,
TOURIST LODGE
Jawaharlal Nehru Rd. opp. Bus Stand, Dandeli, Karnataka 581325